Testimonials

"In my life I have purchased and sold in various countries and parts of the USA five different homes. I can honestly say I would never purchase or sell a home in California without Carol Whitley's input. Not only did she help me find the perfect place and the perfect people to support my purchase of a large family home in the suburbs but she plugged me into the ideal network of people to get the best possible deal. She advised me during the crash of 2008 on how to improve my mortgage and helped me make the best possible sale during the pandemic. I have very specific needs due to the many children and autism in the home. Generally this makes working with other people a challenge. Not so with Carol. Carol listens to the client's situation. She asks about their wishes and supports them without judgment. She also notices when the team needs a nudge. For example during my purchase I was maxed out on time and the seller's group wanted me to come in and sign papers. Carol stepped in and had them brought to me by a notary. It is the moment to moment little things and adept delegating and overseeing of the process that make Carol so special. I can't refer her loud enough. She is fantastic. "

"Carol, David and their team were amazing during the purchase of our home in West Hills. This was, without a doubt, the most positive experience with real estate professionals I have ever had. Carol was patient, responsive and diligent in all of my and my wife’s interactions with her. She provided sound advice and kept us informed throughout the process. Carol and her team made what is normally a stressful experience, a very good one. I would not hesitate to recommend Carol and David to our family and friends. "

"Carol Whitley and David Kramer are experienced Real Estate agents and a principled business people. They are dedicated to every step of the process from prepping the home to closing the escrow. And above all else they are great negotiators on every phase of what could have been an emotional process. Their in-depth knowledge of Santa Monica’s wildly changing real estate market proved to be essential and made me confident at juncture of the process. From the start they had a precise assessment of the market value of my home resulting in multiple offers. Within days it sold many thousands over asking. Nicole Nassar Nassar PR "

"Carol went above and beyond every step of the way when she helped us purchase a 2-bedroom unit in downtown Los Angeles. She is patient and takes the time and energy to walk you through each and every step of the purchasing process. She offered to help with finding a lender, introduced us to our designer for renovations, and explained in detail numerous times all the copious paper work and documents that came our way through the whole process. It was my first time purchasing a property and after meeting with her a couple of times, I felt fully comfortable with everything she suggested because she’s an expert and she’s respectful of your thoughts and decisions and is patient and kind. I had nothing but a great experience working with Carol. Ours was a tricky transaction because the seller’s agent was very difficult to deal with, and she did everything she could to bear the burden of that and ultimately close this transaction for us J Carol will go above and beyond for her clients. She’s amazing and if I were to purchase again, I would want to work with Carol. I thank her for helping me secure my dream condo in downtown Los Angeles! Nothing but excellent thoughts about Carol and her expertise! "

"David Kramer was the agent who sold our house at 200 South Mapleton Drive in Holmby Hills in 2012 after taking over the listing from a previous agent who had been unable to find a buyer for the property. David spent a great deal of time preparing the house for sale. He came up with ideas regarding furniture placement, the use of objects d’art, and even suggestions for landscaping, which made the house look incredibly appealing to potential buyers. This new look – which the previous realtor had never even come close to achieving – was not only effective in person, it translated beautifully in photographs and in the on-line and printed marketing materials that David prepared. David has a unique understanding of the high-end real estate market and the buyers who are searching for these types of properties. He brought buyers to the house who had not previously seen the property (even though it had been on the market for over a year with another realtor), including many high net worth foreign buyers. David’s marketing ideas and on-line presence was extremely nimble and effective, changing course as necessary to follow the demands of the market. He hosted very innovative and creative open houses which brought out hundreds of agents (again, to a house that had already been on the market for over a year). When it came time to show the house, David – not an assistant or junior agent — was the one who always handled the showings. In the end, we ended up in a multiple offer situation, with the two highest bids coming from other Hilton & Hyland agents. I can honestly say that I found David to be the most honest, straightforward, and effective real estate agent I have ever worked with in my many years of being involved in real estate transactions. It is with a great deal of enthusiasm that I wholeheartedly recommend David as the top real estate agent in the city of Los Angeles. "

"I am writing this letter on behalf of David Kramer. I have known David professionally for over ten (10) years. He was first introduced to me by a mutual client who had engaged David’s services to sell the Beverly Hills home of her deceased parents. I was very impressed by David’s knowledge of the local real estate market, his attention to detail throughout the sales process, and the wonderful and attentive manner in which he served our client. It was my pleasure to later recommend him to other clients who were looking for a realtor to either sell their residence or to assist them in finding a new residence. In all of these cases, I have received nothing but the best reports on how professional David had been and how helpful he was in assisting the clients with a very difficult process. My practice specialty is in the area of Estates and trusts. Thus, having a member of our “professional team” like David Kramer, who is sensitive to the needs of the clients and who also appreciates the apprehension of the beneficiaries of the estate or trust, is essential. I would, therefore, strongly recommend David Kramer, as I believe he will provide the best service for the client’s real estate needs. "

"I want to express my gratitude to David Kramer for the speed and efficiency of my recent real estate sale. David was referred to me by my Estate & Trust Attorney as someone who I could easily work with and had the unique requirements for selling a Trust property. David was able to exceed my expectations and requirements for selling the property. As a Trustee and living 500 miles from the sale property, I was concerned about making all of the arrangements, but David and his team performed all of the work needed to prepare, list, market and close the sale without my having to travel to the property. David and his team got the house sold and into escrow within 9 days and close of escrow occurred within 3 months of my first contacting David. I was extremely pleased with the speed in which the transaction progressed. David and his wonderful team are experts in working on Trust Sales and they have vast experience in the special needs of working with Trustees. This was a very stressful and emotional period of time in my life, but David and his team were very kind and sensitive to my situation throughout the entire process. It is a pleasure to recommend David Kramer to anyone looking for an experienced and highly professional Trust real estate agent. "

"Having Worked as a builder for many years, I can reasonably say that David may be the best real estate agent in all of Los Angeles. Selling a home can often be a difficult and painful endeavor. However, David handled my entire transaction professionally, confidently and with great ease making the entire process as trouble-free as possible. As a result of his creative and exhaustive marketing campaign including on-line, in print and beyond – David immediately obtained thirteen quality offers for my home. The ensuing bidding war assured that we received a final offer that was above asking price and we were in escrow within 10 days of listing. David’s knowledge of the deal and expert negotiating skills led to all Contingencies being removed in less than two weeks. We also had the security of knowing that there were two solid backup offers in place, just in case.David is supported by a skilled and knowledgeable team who were always available to answer my questions and assist in any way possible at all hours of the day or night. A well respected member of the prestigious, Hilton & Hyland. This affiliation allowed him to market my home to a discerning client base beyond the standard set of local buyers.David came highly recommended to us as someone who possesses great integrity and thinks outside the box. Having Worked with him, I could not agree more! No detail was too small and his Commitment to follow through are beyond compare. He was always available to us by phone or cell, and always responded promptly. His knowledge of the marketplace, inter-personal skills and successful track record are what continue to make him the preferred go to agent for anyone looking to buy or sell a home in Beverly Hills or surrounding areas.We highly recommend David Kramer for any and all of your real estate needs! "

"We have developed, built and sold homes in Beverly Hills and adjacent areas for many years and can, without reservation, recommend David Kramer and his team at Hilton & Hyland to anyone considering buying or selling homes. David and his team are professional, experienced and laser focused on getting the “deal done” with calm, strategic negotiation strategies and creative problem solving techniques. "

"Gerry and I so appreciate everything you did for us especially towards the end. Your professionalism, enthusiasm, patience and guidance so far exceeded our expectations. You were always courteous, respectful and had a wonderful sense of humor. We thought of you not only as our brokers but our friends as well. We will invite you over as soon as this looks like our house and not a warehouse full of boxes. We will definitely recommend both of you to any of our friends who may be looking to either buy or sell their homes. "

"Thank you. Without what you, Andrew, and Hilton & Hyland did for us we would likely be without a buyer --- and even if we had one could be without a closing. I just ended a Zoom cocktail meeting with 5 of our close friends and sang your praises. They were suitably impressed (and are sure to tell all of their friends too). We look forward to having this chapter in our lives behind us, but you and Andrew made it a very good chapter – despite the global pandemic. "

"David and Andrew, you and your team were excellent communicators. You followed our intentions, counseling us in our decisions, and provided us with a highly polished marketing strategy. This gave us the validation that we all did our best to seek out the right buyers. Everyone on your team was professional, informed, respectful, and eager to assist in any way they could. We could not have asked for a better experience selling our home. "

"I can’t say enough great things about Todd Simons. We reached out to Todd and he acted fast. We found the perfect property in a great neighborhood, and he took the necessary steps to ensure our offer was accepted. I would not hesitate in recommending Todd if your looking for an agent who can get the job done. "

"Roya is an absolutely unsurpassed real estate agent. She combines knowledge of property and business acumen with her love of people and she really knows how to meet the needs of her client, both creatively and financially. She was able to “massage” all parties to maximize value for everyone. We were thrilled with her and would absolutely use her services again, whether buying or selling! And she moves fast! "

"Roya is an excellent real estate agent. She is very knowledgeable about the market, very responsive, very patient and professional and has a great disposition. I would highly recommend Roya to anyone looking for a house to purchase or rental In the Los Angeles area. "

"Carol Whitley is not only an amazing realtor she is an amazing human being. I have worked with Carol for almost 10 years now. She has a work ethic that is second to none. She is very honest and straight forward. I always feel seen and heard with Carol. She made buying a home such an easy experience. I really felt she had my back. I am an interior designer and I work with and meet literally hundreds of realtors a year. I am with the a company that literally stages a 1000 homes a year. So I know many wonderful realtors. However, Carol is my Agent. In fact, my husband and I are in the process of buying another home now. Carol is our agent. Buying a home is such a personal and sometimes emotional experience. It’s so nice to have Carol by my side. I really appreciate her expertise and support. She is more than an agent. She is a friend.... "

"David Kramer and Andrew Buss (as well as everyone on David’s incredible team) were fantastic. I can’t recommend them highly enough. They were energetic, professional, sophisticated, sensible, flexible, resourceful, and sensitive to my family’s needs at a very difficult time. They were also thoughtful, using their considerable experience and expertise to formulate what turned out to be a fabulously successful marketing plan for my parents’ house. What’s more, they were terrific communicators, always available to answer any and every question, and explain their reliably persuasive thinking. I will always be grateful for the role they played in settling my parents’ estate, and would be thrilled to have the opportunity to work with them again. "